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What do citizens do to improve service delivery?

16 Apr 2013 | Announcements

Keywords: AIID baseline Citizen Agency education evaluation health LME water

Ni Sisi inspires music videos

28 Mar 2013 | Announcements

Keywords: Citizen Agency education health musicians Ni sisi Uganda water

Discussing public services one SMS at a time

15 Jan 2013 | Partners Tanzania

Keywords: education health mobile phones SMS Tanzania water

Dissatisfaction grows over access to water in Dar

8 Aug 2012 | Announcements

Keywords: Dar es salaam Listening to Dar water Water price in Dar es salaam

Food consumption up, access to clean water down in Dar es Salaam

24 May 2012 | Announcements

Keywords: Dar es Salaam Mobile Phone Public Services Monitoring Survey food Listening to Dar water

The Community Together: Observations from Immersion 2012

11 May 2012 | Learning and Evaluation

Keywords: access to information change Citizen Agencyncy Daraja education health immersion Immersion 2012 water

Development is miserable, but people are making things happen

29 Mar 2012 | Presentations

Keywords: education health immersion Rakesh Rajani Presentation Tanzania water

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TRAC FM: Citizens keeping an eye through radio and SMS

One of our partners

Interactive radio talk-shows are the most popular platforms for political debate in Uganda. Twaweza partner TRAC FM builds on the success of these shows and involves citizens in high frequency monitoring of public services, such as reporting on teacher absenteeism, availability of text books, drug stock outs, waiting time at clinics, teacher payments, election proceedings, functionality of water points, potholes etc. TRAC FM combines Radio, Mobile, Print, graphic design and online media to create a new and popular approach to public monitoring of service delivery. Read more...